Which statement best describes using teach-back to confirm understanding?

• A. Ask the patient to explain the information in their own words to confirm understanding.
• B. Ask the patient to repeat information verbatim.
• C. Have staff memorize the instructions.
• D. Rely on nonverbal cues alone.

Answer: (A)

Teach-back confirms understanding by having the patient explain the information in their own words, or demonstrate how they’ll use it. This approach shows whether the patient truly grasps the instructions and can apply them, not just hear them. It helps uncover gaps and allows immediate clarification, which boosts learning and safety.

Asking for verbatim repetition doesn’t prove comprehension; it just tests memory of exact wording and may miss whether the patient can use the information. Relying on staff memorizing instructions doesn’t involve the patient’s understanding at all. Nonverbal cues alone can be misleading, since someone may appear to understand even when key points are unclear.